At Ahmad Mobiles, we want you to shop with confidence. If you’re not fully satisfied with your purchase, we offer a 15-day return policy from the date of delivery.
✅ Eligibility for Returns
You can request a return if:
- The item was delivered damaged, defective, or not as described.
- The product is in unused, original condition, with all original packaging, accessories, and manuals included.
- The return request is made within 15 days of receiving the item.
❌ Items Not Eligible for Return
- Products that have been used, damaged, or tampered with.
- Mobile phones or electronics that have been unboxed and activated (unless faulty).
- Items without original packaging or missing accessories.
- Software, warranties, or gift cards.
- Products marked as “non-returnable” on the product page.
🔁 How to Request a Return
To initiate a return, please contact our support team:
📧 Email: info@ahmadmobiles.com
📞 Phone: 0334-3337411
📦 Provide your order number, reason for return, and clear photos if the product is damaged or defective.
Once approved, we will provide return instructions.
💳 Refunds
- After we receive and inspect the returned item, refunds will be processed within 5–7 business days.
- Refunds will be issued to your original payment method.
- Shipping fees (if any) are non-refundable unless the return is due to our mistake.
🔄 Exchanges
If you’d like to exchange a defective or incorrect item, please contact us within 7 days of receiving your order.
❓ Need Help?
For any questions or concerns, please reach out to our support team at:
📞 Phone: 0334-3337411
🌐 www.ahmadmobiles.com